Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your computer's hard drive and help us improve our website and deliver a better, more personalised service.

2. How We Use Cookies

Questt Zonee uses cookies to:

• Ensure our website functions properly and securely
• Remember your cookie preferences
• Understand how you use our website to improve user experience
• Provide relevant content and advertisements (with your consent)
• Comply with legal requirements regarding cookie consent

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They cannot be switched off in our systems as they are usually only set in response to actions you make, such as setting your privacy preferences or filling in forms.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our website performance and user experience.

3.3 Marketing Cookies

These cookies are used to track visitors across websites with the intention of displaying ads that are relevant and engaging. They may be set by our advertising partners through our site.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We use the following third-party services that may set cookies:

4.1 Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect information about your use of our website.

For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage

4.2 Social Media Platforms

Our website includes social media features that may set cookies from:

• Facebook
• Twitter
• LinkedIn

These features are governed by the privacy policies of the respective social media companies.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Consent Manager

You can manage your cookie preferences using our cookie consent banner that appears when you first visit our website. You can also access these preferences at any time by clicking the button below:

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these controls in your browser's "Options" or "Preferences" menu.

Here are links to cookie management for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6. Cookie Categories Explained

6.1 Necessary Cookies

These cookies are essential for our website to function. They include:

• Session management cookies
• Security cookies
• Cookie consent preference cookies
• Load balancing cookies

Legal Basis: Legitimate interest (essential for website functionality)

6.2 Analytics Cookies

These cookies help us understand website performance:

• Page view tracking
• User journey analysis
• Performance monitoring
• Error tracking

Legal Basis: Consent (optional for website functionality)

6.3 Marketing Cookies

These cookies enable marketing activities:

• Conversion tracking
• Remarketing and retargeting
• Interest-based advertising
• Cross-platform tracking

Legal Basis: Consent (optional for website functionality)

7. Impact of Blocking Cookies

7.1 Blocking Necessary Cookies

If you block necessary cookies, you may experience:

• Repeated cookie consent requests
• Form submission issues
• Security warnings
• Loss of preferences

7.2 Blocking Analytics Cookies

Blocking analytics cookies will:

• Not affect website functionality
• Prevent us from improving user experience
• Limit our ability to identify technical issues

7.3 Blocking Marketing Cookies

Blocking marketing cookies will:

• Not affect website functionality
• Prevent personalised advertisements
• Limit our ability to measure marketing effectiveness

8. Cookie Retention Periods

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiry date or manual deletion
• Consent cookies: 365 days from last update
• Analytics cookies: Up to 26 months
• Marketing cookies: Up to 90 days

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting a notice on our website
• Updating the "last updated" date
• Requesting renewed consent where required

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

11. Your Rights

Under UK GDPR, you have rights regarding cookies and personal data:

• Right to be informed about cookie usage
• Right to consent to non-essential cookies
• Right to withdraw consent at any time
• Right to access data collected via cookies
• Right to erasure of cookie data

For more information about your data protection rights, see our Privacy Policy.